General Questions

General Questions

b
When are DLIR offices open in-person?

All DLIR offices statewide are open to in-person services on Wednesdays, Thursdays, and Fridays from 7:45 a.m. to 4:00 p.m., excluding state holidays.

b
Will I be taxed for Pandemic Unemployment Assistance (PUA)?

There are no taxes taken out of PUA benefits.

b
Can you only have one claim open at a time?

Yes

b
I heard that the PUA program is done. Can I still log into my account?

Although the PUA program ended on September 5, 2021, you can still log into your PUA account.

b
Can I view my 1099-G on my PUA account?

No. 1099-Gs are mailed to you. To request a copy of a 1099-G, please call the UI Call Center and select option 2.

Claims and Benefits

B
What is the process to collect back date payment from a claim?
  • A revised monetary determination letter will be sent to the claimant showing that the start of their eligibility has been revised to an earlier date.
  • The claimant would then need to file for the back weeks.

Direct Deposit

Appointments

B
What happens when you miss an appeal appointment?

Contact the Employment Security Appeals Referees Office at the telephone number provided in the appeal packet.

Other FAQs: