Telephone Appointments
Telephone appointments are available for Adjudication, General Unemployment Insurance Claims, Pandemic Unemployment Insurance and Employer Services. In-person services are also available. Please see the updated flyer below.
Appointment Updates
Please be aware that all DLIR appointments are still being conducted by telephone. DLIR’s statewide offices will remain closed through November 30, 2021. Beginning on Wednesday, December 1, 2021, services from all programs in the department will be available Wednesdays through Fridays. Telephone appointments for general unemployment insurance and claims adjudication services will continue on Mondays and Tuesdays.
Appointment Follow Up
Please make sure that the contact information on your UI account is up-to-date. The UI staff, including claims examiners, use the contact information on your UI account to contact you for your scheduled appointment date and time. To request an appointment, visit https://labor.hawaii.gov/ui/appointments/
Money Mule Fraud Alert
Fraudsters are stealing unemployment insurance money through a new Money Mule scam. Money mules are individuals who are asked to receive funds into their bank account and then “process” those funds via wire transfer, mail or peony services. Individuals are advised to protect themselves by refusing to send or receive money on behalf of individuals and businesses for which they are not responsible and to be wary of online job postings and messages promising easy money for little to no effort. Please see the flyer below for more info.
University of Hawai‘i Community Colleges Virtual Career Fair
The University of Hawai‘i Community Colleges is hosting a virtual career fair from Sept 9 – Oct 1. Learn more and register today at go.hawaii.edu/3nE
Virtual Career Fair
The University of Hawai‘i Community Colleges is hosting a virtual career fair through October 1st, 2021. Online Pre-Registration is REQUIRED! To register, visit https://uhccjco.wixsite.com/careerfair.
American Job Center
Effective September 13, 2021, proof of COVID-19 vaccination or a negative test result will be required from anyone entering state facilities, including the American Job Centers, in accordance with Executive Order No. 21-07.
Accepted proof of vaccinations include:
- Hard copy of vaccination card and matching I.D.
- Photo of vaccination card and matching I.D.
Proof of negative COVID-19 test:
- Proof of approved negative COVID-19 test taken within 72 hours of visit
For appointments:
- The Hilo AJC is open by appointment only. To make an appointment, call (808) 935-6527.
- The Kauai AJC is open by appointment only. To make an appointment, call (808) 274-3056.
- The Oahu AJC is open to walk-ins, and no appointment is required. For more information, call (808) 768-5701.
PEUC Balance
Please note that individuals with a balance on their PEUC claim will not be able to collect it after the week ending September 4. In addition, PEUC claim balances cannot be used to establish a new regular UI claim.
PEUC Alert
With federal unemployment benefits ending on September 4, 2021, the last payable week of PEUC is September 4. All PEUC claimants will need to file their September 4 claim certifications by September 11 – failure to do so will result in issues with the claim. If there is a balance on your claim, you will not be able to collect it after September 4, although, you will receive backpay on claims pending for prior weeks if deemed eligible. Those who have not worked since March 2020 should not file a new UI claim.
Appointment Error
The DLIR’s statewide online claims appointment system scheduler inadvertently offered and accepted appointments prior to the Sept. 7 appointment start date. This was an error that primarily affected Oahu. The Unemployment Office is following up with affected individuals via email to reschedule the appointments for a future date. If you do not receive an email, then your appointment was not affected. We apologize for the inconvenience.